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The Future of IT Security Awareness: AI, Chat GPT, and Emerging Technologies
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The Future of IT Security Awareness: AI, Chat GPT, and Emerging Technologies

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Svjetlana Vukic
5 min read ∙ May 9, 2023
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In today’s fast-paced digital landscape, IT security threats are continuously evolving, and organizations must keep pace with the latest technologies and trends to stay ahead of the curve. IT security awareness training is no exception, and as we move towards a more interconnected world, we can expect to see several emerging trends and technologies that will shape the future of IT security awareness.

Artificial Intelligence (AI) and Machine Learning (ML)

AI and ML are becoming increasingly important in the fight against cyber threats. With the ability to analyze vast amounts of data in real-time, these technologies can quickly identify and respond to potential threats, minimizing the risk of a successful attack. In the future, we can expect to see AI and ML integrated into IT security awareness training programs, providing personalized and adaptive training based on each user’s unique behavior patterns. We are already seeing AI and ML integrated into IT security awareness training programs, providing personalized and adaptive training based on each user’s unique behavior patterns. AwareGO’s Human Risk Assessment uses AI and automation to suggest and deliver the right training to the right people based on individual results. 

The downside of AI and ML must also be addressed through IT security awareness training. With new services such as ChatGPT and other AI software employees can save time and effort by having a machine do part of the work. However, multiple reports have shown that employees are putting sensitive information into the AI software without really knowing how secure it is or what happens to the information afterwards. IT security awareness programs need to address this risk and help employees make good decisions when it comes to working with external AI.

robot holding up hand in it security awareness training

Virtual and Augmented Reality (VR/AR)

Virtual and augmented reality technologies have the potential to transform the way we approach IT security awareness training. By creating immersive and interactive training environments, users can learn through hands-on experiences, simulating real-life scenarios in a safe and controlled environment. For example, users can practice identifying and avoiding phishing emails or responding to a simulated cyber attack in a virtual environment. 

Behavioral Analytics

According to a recent Gartner Report, 84% of security awareness leaders want to mitigate risk by managing employee behavior. However, less than 50% track behavior and deploy effective solutions. The report also states that by 2030 all security control frameworks will focus on measurable behavior change rather than compliance. 

AwareGO combines behavioral science and cybersecurity expertise to identify users who may require additional IT security awareness training. AwareGO’s Human Risk Assessment uses real life scenarios to evaluate patterns and behaviors in employees, allowing companies to identify vulnerabilities for more relevant, targeted cybersecurity awareness training and human risk management. Furthermore there is a trend towards using behavioral analytics tools to analyze user behavior in real time, detecting patterns and anomalies which can help with identifying potential security threats before they can cause harm.

AwareGO Dashboard showing human risk management status and behavioral analytics results from IT security awareness training and assessment

A great way to change behavioral patterns and help employees build positive cyber security habits is by using nudge theory – a psychological concept that suggests that people can be encouraged to make better choices through subtle positive reinforcement. When applied to cyber security and IT security awareness training, nudge theory can be used to gently prompt employees to adopt better security practices, such as using strong passwords or being cautious when opening email attachments. AwareGO uses nudge theory by delivering small reminders to trainees through short videos, posters, and stickers.

Mobile IT Security Awareness Training

As more people are working remotely or use mobile devices for work, it’s crucial to provide IT security awareness training that’s accessible on mobile devices. In the future, we can expect to see more mobile-friendly training platforms that deliver short, interactive training sessions to users on-the-go. AwareGO is ahead of the game on this trend, and has training designed for mobile devices, so users can complete training on the Slack or Teams applications on their smartphones on the go.

Cybersecurity Games

Gamification is an effective way to engage users and make IT security awareness training more enjoyable. In the future, we can expect to see more cybersecurity games that challenge users to solve security puzzles, identify security risks, and respond to simulated cyber attacks.  Check out these 7 ways to  create gamified cyber security training that engages employees.

The future of IT security awareness training is exciting, and we can expect to see many emerging trends and technologies that will shape the way we approach cybersecurity. As the threat landscape continues to evolve, it’s essential to stay up-to-date with the latest tools and techniques to keep your organization’s data and systems secure.

AwareGO provides curated bite-sized security awareness videos, a Human Risk Assessment, and a cloud-based learning management system to manage human risk, change behavior and create a strong security culture at the workplace. We have curated ready-made programs for multiple subjects, including strong passwords and remote work.

Try our complete human risk management solution for free

We offer a free trial of our solution (no credit card or commitment needed) where you can take a look at our platform, dashboards and content to find out if our complete human risk management solution fits your needs.

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Svjetlana Vukic
5 min read ∙ May 9, 2023

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